If you opened your homeowners or auto insurance renewal notice this spring and found a rate increase with no explanation, you now have a legal right to demand one. Oregon's House Bill 2563 took effect April 1, 2026, giving every personal lines policyholder in the state the power to request a written breakdown of exactly why their premium went up — and insurers are legally required to respond. At Prineville Insurance, we want every Central Oregon family to know their rights and how to use them.
What Oregon's New Insurance Law Actually Requires
Oregon's Permanent Administrative Order ID 2-2026 implements House Bill 2563 from the 2025 legislative session. The law applies to any insurer writing personal auto, homeowners, or dwelling policies in Oregon with combined written premium of $1,000,000 or more per year — which covers virtually every major carrier operating in the state.
When you submit a written request, your insurer must identify between one and four rating factors that significantly contributed to your premium increase. A factor qualifies as "significant" only if it accounts for more than 2% of your current policy premium and ranks among the top four cost drivers on a dollar basis. If no single factor clears that threshold, the insurer must still provide a personalized explanation covering all contributing factors.
The one exception: if your rate increase was caused entirely by changes you initiated — such as adding a vehicle, increasing coverage limits, or adding a driver — the insurer can simply state that. But if the increase came from the insurer's own rating decisions, they must explain it in writing.
What the Written Explanation Must Include
Oregon's regulation is specific about what a valid explanation looks like. Every written response from your insurer must contain:
Date of Explanation
The exact date the explanation was issued, so you have a record of when the insurer responded to your request.
Insurer Identification
The insurer's full name, mailing address, and NAIC number — the unique identifier assigned by the National Association of Insurance Commissioners.
Policyholder Details
Your name, address, and policy number, confirming the explanation is specific to your policy and not a generic form letter.
Top Rating Factors
Between one and four specific factors that drove your rate increase, each accounting for more than 2% of your premium on a dollar basis.
Contact Instructions
Clear instructions on how to reach the insurer with follow-up questions about the explanation or your policy.
Factor Explanations
If no single factor clears the 2% threshold, a personalized narrative explaining all contributing factors to your increase.
How to Request Your Written Explanation — Step by Step
Oregon has kept the process simple for policyholders. Here is exactly what to do when you receive a renewal notice with a rate increase you don't understand:
Gather your policy information
You'll need your full name, mailing address, policy number, and policy type (auto, homeowners, or dwelling). This information is on your renewal declaration page.
Write a simple request letter or email
Your request must be in writing and must clearly state that you are requesting an explanation for a premium increase at renewal. A single sentence works: "I am requesting a written explanation for the premium increase on my renewal notice for policy #[number]."
Submit through any written channel
You can mail it to the insurer's address on your policy, email it to their customer service address, hand-deliver it to a local office, or submit it through their online portal or app.
Keep a copy and note the date
Document when you sent the request. The insurer is required to respond, and having a dated record protects you if they fail to comply.
Review the response carefully
When the explanation arrives, check that it includes all required elements. If the factors cited don't make sense for your situation — or if the increase still seems excessive — contact a local independent agent to shop your coverage.
Got a Rate Increase? We Can Shop 50+ Carriers for You
Understanding your rate increase is step one. Finding a better rate is step two. As an independent agency, we compare dozens of carriers to find the best value for Central Oregon families.
Get A Free QuoteWhat Factors Are Typically Driving Rate Increases in Central Oregon Right Now
Understanding the law is one thing — understanding why rates are rising is another. In Central Oregon in 2026, the most common factors cited in rate increase explanations include:
Common Rate Increase Factors in Central Oregon (2026)
If your explanation cites wildfire risk reclassification as a primary factor, you may have more options than you think. Our wildfire insurance specialists work with carriers who use different risk models and may rate your property more favorably. We also help homeowners explore home hardening and defensible space improvements that can directly lower your wildfire risk score.
What to Do If Your Rate Increase Is Too High
Getting the written explanation is your right — but it's only the beginning. If the explanation reveals factors you can address, or if the increase simply makes your policy unaffordable, here are your options:
Shop Independent
An independent agent like Prineville Insurance can compare your current coverage against 50+ carriers in minutes. Many Central Oregon homeowners save $300–$800/year by switching.
Why independent agents win →Review Your Coverage
Sometimes rate increases reveal over-insurance. A coverage review can identify duplications, outdated riders, or coverage levels that no longer match your actual needs.
Request a coverage review →Mitigate Your Risk
For wildfire-driven increases, home hardening investments — Class A roofing, ember-resistant vents, defensible space — can qualify you for discounts with certain carriers.
Wildfire mitigation options →The New Insurer Reporting Requirement — What It Means for You
Beyond the individual explanation right, Oregon's new regulation also introduces a biennial reporting obligation starting April 30, 2028. Insurers must report to the Oregon Division of Financial Regulation, grouped by ZIP code and calendar year:
- The total number of renewal offers where premiums increased
- How many policyholders requested a written explanation
- The percentage increase on each of those policies
This data will give Oregon regulators — and eventually the public — a ZIP-code-level view of where rates are climbing fastest and how often consumers are pushing back. For Central Oregon communities like Prineville, Redmond, Sisters, and Bend, this transparency could become a powerful tool for holding carriers accountable to fair pricing.
Does This Law Apply to Commercial Insurance?
No. Oregon HB 2563 applies only to personal auto, homeowners, and dwelling policies. If you own a business and received a rate increase on your commercial insurance policy, this law does not require your insurer to provide a written explanation. However, as your independent agent, we can always review your commercial renewal and explain the factors driving any increase — and shop alternatives if the rate is uncompetitive.
For Central Oregon small business owners, contractors, and farmers, the best protection against unexpected commercial rate increases is working with an independent agent who monitors your coverage year-round. Our commercial insurance team proactively reviews renewals and reaches out when we see significant changes — you shouldn't have to ask.
Oregon's New Affordable Housing Insurance Assistance Program
The same regulatory package that created the rate explanation requirement also established the Affordable Housing Premium Assistance Program under Senate Bill 829 (2025). This program channels state funds to help affordable housing providers and shelter operators cover rising insurance costs.
Eligible applicants include nonprofits, public entities, and private organizations that own or operate affordable housing, shelters, or Project Turnkey sites. Payments are capped at 40% of total annual insurance premiums or $30,000 per entity, whichever is less. Applications are prioritized for entities where insurance costs exceed 20% of non-staff operating expenses or where operating reserves have fallen below three months.
If you operate a nonprofit organization or affordable housing property in Central Oregon, contact us to discuss whether this program applies to your situation and how we can help you document your insurance costs for the application.
Frequently Asked Questions
Does this law apply to renters insurance?
Oregon HB 2563 covers personal auto, homeowners, and dwelling policies. Renters insurance is a dwelling-adjacent product, but the law specifically references homeowners and dwelling policies. Contact your insurer or the Oregon Division of Financial Regulation (DFR) for clarification on your specific policy type.
How long does the insurer have to respond to my request?
Oregon's regulation does not specify a maximum response time, but the request triggers a legal obligation. If your insurer fails to respond within a reasonable period (typically 30 days), you can file a complaint with the Oregon Division of Financial Regulation at dfr.oregon.gov.
Can I use the explanation to negotiate my rate?
Not directly with the insurer — rates are filed with the state and aren't individually negotiable. However, the explanation gives you the information you need to shop effectively. If the factors cited are addressable (like wildfire mitigation or credit score improvement), you can take action and request re-rating.
What if I think the explanation is wrong or incomplete?
You can file a complaint with the Oregon Division of Financial Regulation. You can also contact an independent agent who can review the explanation and advise whether the factors cited are consistent with standard rating practices.
Does this law help me if my policy was non-renewed (cancelled)?
No. HB 2563 applies to premium increases on renewal offers, not to non-renewals. If your policy was non-renewed, different rules apply. See our guide on receiving a non-renewal notice in Central Oregon for your options.
Talk to a Local Agent Who Knows Oregon's Insurance Market
Prineville Insurance has served Central Oregon since 1935. We know the carriers, the regulations, and the local risks — and we're here to help you navigate all of it.
The Bottom Line for Central Oregon Policyholders
Oregon's new insurance transparency law is a genuine win for consumers. For the first time, you have a legal right to understand exactly why your homeowners or auto insurance premium increased — not just accept it. Use that right. Request the explanation, review it carefully, and if the increase doesn't make sense or isn't affordable, reach out to a local independent agent.
At Prineville Insurance, we've been helping Central Oregon families navigate the insurance market since 1935. Whether you received a rate increase notice, a non-renewal, or just want to make sure you're getting the best value for your coverage, we're here to help. As an independent insurance agency, we work for you — not for any single carrier — and we can compare options across dozens of companies to find the right fit for your home, your budget, and your risk profile.
If you're a homeowner in Prineville, Bend, Redmond, Sisters, Madras, or anywhere in Central Oregon and you've received a rate increase you don't understand, start by requesting the written explanation — and then give us a call. We'll help you make sense of it and find the best path forward.
Ready to Review Your Coverage?
Don't wait for your next renewal surprise. Get a free coverage review from Prineville Insurance and make sure you're protected at the best possible rate.










